AIRO Part 4 - From Reactive IT to Managed AI - The Next Evolution for MSPs

The MSP industry has always evolved - from IT support to cybersecurity to cloud. Now, it’s evolving again - into Managed AI.

AI isn’t replacing MSPs. It’s redefining them. The ones who lead this shift will move from keeping systems running to helping clients run smarter.

AIRO is the roadmap for that evolution. It helps MSPs manage not just infrastructure, but intelligence: how people work, how tools perform, and how AI creates measurable impact.

The next-gen MSP will:

1. Lead with visibility - using data, not guesswork
2. Package AI Readiness as an ongoing service
3. Prove ROI with every quarterly review

This is what clients now expect: partners who don’t just say “we’re using AI,” but can show its results.

Managed AI isn’t coming someday - it’s already here. And MSPs who embrace AIRO now will define what “managed services” means for the next decade.

This concludes our 4-part series on 'AIRO in Action' - at least for now, since it's ever-evolving. If you missed any of it, please visit: https://www.produce8.com/resources and tune in for the accompanying webinar on AIRO on Nov 20th (2pm ET). In it, our very own CRO Marco La Vecchia & President Janice Siddons will be chatting with our co-founder, and MSP Channel legend, Mark Scott about AI Readiness & Optimization (or AIRO) - and how MSPs can be prepared for the new world of Managed AI. Register here for:
Introducing AIRO: The AI Readiness Playbook - How Next-Gen MSPs Are Using Produce8 to Prove What’s Working - and What’s Not.

Also if you want a quick, free guide to AI Tools dominating the workplace (so far) check out our AI Reference Guide - a cheat sheet for MSPs to get started.