There’s a silent drain on your clients’ productivity - and it’s happening in their calendars.

While meetings are intended to drive alignment and collaboration, new research shows they’re one of the biggest culprits behind employee fatigue, lost time, and disengagement. But because meeting culture is such a normal part of work, most companies don’t know how bad the problem really is—or how to measure it.

That’s where Managed Service Providers (MSPs) can help. And no, you don’t need to become a productivity coach to make a difference. 

You already support the tech stack that throws off the data that can illustrate the problem. 

You just need to help your clients see it.

A wave of research has confirmed what employees have felt for years:

Professionals spend over 11 hours per week in meetings

, often exceeding 30% of their workweek (Fast Company, 2024).

71% of meetings are considered unproductive

, costing U.S. companies $37 billion annually (Harvard Business Review, 2024).

Microsoft’s Work Trend Index found that 

inefficient meetings are the #1 barrier to productivity

 in hybrid environments (HBR, June 2024).

 article dubbed the lingering cognitive drain from back-to-back meetings “

”—where the fatigue lasts hours after the calls end.

 in meetings as a key psychological cause of Zoom fatigue.

These aren’t isolated studies—they paint a consistent picture: meeting overload is real, it's widespread, and it's measurable.

Because your clients can’t fix what they can’t see—and 

the data that reveals the problem is flowing through the platforms you already manage.

You support Microsoft 365, Google Workspace, Teams, Zoom, and Slack. These tools generate logs of every calendar invite, every recurring meeting, and every video call. With the right visualization tools, you can help your clients:

 (internal and external) per employee, team, or department

departments or roles experiencing the highest meeting density

 to support reinforcing changes like reducing recurring calls

You're not stepping outside your lane—you're helping clients optimize what they already use. Your job is to provide the data points.

We get it—talking about productivity might feel like unfamiliar territory. But the pitch here isn’t “let’s fix your culture”—it’s:

“We can show you how meetings are actually impacting your employee’s workdays using the data you already own in the systems we manage.”

Here are a few ways to ease into the conversation during your next QBR or sync:

“We’re seeing a lot of teams lose hours each week to unproductive meetings—would you be open to looking at your organization’s calendar data to identify inefficiencies?”

“Your platforms can show you where time is going across Teams, Zoom, and Outlook. We can help you surface that.”

“This isn’t about cutting meetings—it’s about making them count. Let’s start by seeing how much time meetings actually take so you have a data set that you can use to track how much progress your teams are making.”

And if they need MORE convincing? Just point to the research:

“A 2025 study found that time in meetings is one of the strongest predictors of burnout—stronger than workload itself.”

What the Data Reveals (and Why It Matters)

Here’s what your clients can track in Produce8 as part of the really inexpensive Essentials package:

Time spent in meetings vs. time blocked on calendars

Time in virtual calling systems (potentially ad-hoc meetings)

Trends in meeting time by role or department

Once clients see this data, they can begin experimenting with the vast number of initiatives that can help tackle the problem - reducing redundant calls, switching to async check-ins, and protecting focus time. With your help they can measure the impact of those changes at a high level and in a really simple way.

As an MSP, you already help clients modernize and manage the platforms where digital work happens. Now, you can also help them optimize how that work gets done.

By helping clients understand their meeting overload problem you become more than a support provider. You become a strategic ally in solving a problem that affects every knowledge worker on their payroll.

And the best part? You don’t have to fix the problem yourself. You just have to help them see it. You can stay in your lane on technology conversations, but now you can talk about the impact of tech on the workday.

If you are interested in what Produce8 can do to position your MSP as an advisor to companies that wish to transform digital workplaces, please reach out to our team for a quick demo.

There’s a silent drain on your clients’ productivity - and it’s happening in their calendars.

While meetings are intended to drive alignment and collaboration, new research shows they’re one of the biggest culprits behind employee fatigue, lost time, and disengagement. But because meeting culture is such a normal part of work, most companies don’t know how bad the problem really is—or how to measure it.

That’s where Managed Service Providers (MSPs) can help. And no, you don’t need to become a productivity coach to make a difference. You already support the tech stack that throws off the data that can illustrate the problem. You just need to help your clients see it.

The Meetings Problem

A wave of research has confirmed what employees have felt for years:

Professionals spend over 11 hours per week in meetings, often exceeding 30% of their workweek (Fast Company, 2024).

71% of meetings are considered unproductive, costing U.S. companies $37 billion annually (Harvard Business Review, 2024).

Microsoft’s Work Trend Index found that inefficient meetings are the #1 barrier to productivity in hybrid environments (HBR, June 2024).

A 2025 New York Post article dubbed the lingering cognitive drain from back-to-back meetings “meeting hangovers”—where the fatigue lasts hours after the calls end.

A ScienceDirect meta-analysis (2025) identified “feeling trapped” in meetings as a key psychological cause of Zoom fatigue.

These aren’t isolated studies—they paint a consistent picture: meeting overload is real, it's widespread, and it's measurable.

Why Should MSPs Get Involved?

Because your clients can’t fix what they can’t see—and the data that reveals the problem is flowing through the platforms you already manage.

You support Microsoft 365, Google Workspace, Teams, Zoom, and Slack. These tools generate logs of every calendar invite, every recurring meeting, and every video call. With the right visualization tools, you can help your clients:

Quantify average time in meetings (internal and external) per employee, team, or department

Identify departments or roles experiencing the highest meeting density

Track trends over time to support reinforcing changes like reducing recurring calls

You're not stepping outside your lane—you're helping clients optimize what they already use. Your job is to provide the data points.

How to Start the Conversation

We get it—talking about productivity might feel like unfamiliar territory. But the pitch here isn’t “let’s fix your culture”—it’s:

“We can show you how meetings are actually impacting your employee’s workdays using the data you already own in the systems we manage.”

Here are a few ways to ease into the conversation during your next QBR or sync:

“We’re seeing a lot of teams lose hours each week to unproductive meetings—would you be open to looking at your organization’s calendar data to identify inefficiencies?”

“Your platforms can show you where time is going across Teams, Zoom, and Outlook. We can help you surface that.”

“This isn’t about cutting meetings—it’s about making them count. Let’s start by seeing how much time meetings actually take so you have a data set that you can use to track how much progress your teams are making.”

And if they need MORE convincing? Just point to the research:

“A 2025 study found that time in meetings is one of the strongest predictors of burnout—stronger than workload itself.”

What the Data Reveals (and Why It Matters)

Here’s what your clients can track in Produce8 as part of the really inexpensive Essentials package:

Average meetings per day/week per employee (anonymous)

Time in internal vs external meetings

Time spent in meetings vs. time blocked on calendars

Time in virtual calling systems (potentially ad-hoc meetings)

Trends in meeting time by role or department or companywide

Once clients see this data, they can begin experimenting with the vast number of initiatives that can help tackle the problem - reducing redundant calls, switching to async check-ins, and protecting focus time. With your help they can measure the impact of those changes at a high level and in a really simple way.

From Tech Partner to Strategic Advisor

As an MSP, you already help clients modernize and manage the platforms where digital work happens. Now, you can also help them optimize how that work gets done.

By helping clients understand their meeting overload problem you become more than a support provider. You become a strategic ally in solving a problem that affects every knowledge worker on their payroll.

And the best part? You don’t have to fix the problem yourself. You just have to help them see it. You can stay in your lane on technology conversations, but now you can talk about the impact of tech on the workday.

Reach Out

If you are interested in what Produce8 can do to position your MSP as an advisor to companies that wish to transform digital workplaces, please reach out to our team for a quick demo.

MSPs, Your Clients Have a Meeting Problem - Now You Have the Fix.

AI is rapidly reshaping how businesses operate—from internal workflows to customer-facing experiences. For small and mid-sized businesses (SMBs), this transformation brings both opportunity and uncertainty. They’re looking to their MSPs not just for technical support, but for strategic guidance on how to navigate this shift. That’s where a new model is emerging - one that reframes what it means to deliver value in the age of intelligent automation.

Channel Leader Pax8's Vision for Agentic AI and MSP Transformation

, CEO Scott Chasin emphasized the rapid evolution of AI, noting that "AI capabilities are doubling every four to six months." He highlighted the transformative potential of AI, stating, "We’re on the cusp of AI reaching human-level intelligence and beyond." This acceleration is not just about technological advancement but also about redefining the role of MSPs in the AI era.

, introduces the concept of the Managed Intelligence Provider (MIP), positioning MSPs as strategic partners who curate, orchestrate, and govern intelligent agents to drive business outcomes for SMBs. This shift underscores the need for MSPs to evolve from traditional service providers to proactive enablers of AI-driven transformation.

The hypothetical ‘Managed Intelligence Provider’ is about more than just managing tools—it’s about providing visibility, strategy, and structure as AI becomes embedded in daily work. According to Pax8, MIPs will:

Help clients orchestrate AI solutions across workflows

Monitor and optimize AI usage and adoption

Deliver business results, not just uptime or ticket resolution

Their upcoming Managed Intelligence Toolkit will support this shift, offering a framework for managing AI at scale across SMB clients.

How MSPs Can Start the Shift to Intelligence Providers

You don’t need to wait for new tools to start becoming more strategic. Here are four ways to help clients adopt and manage AI—right now.

1. Measure Adoption of GenAI Tools using Work Analytics from Produce8

Whether it’s ChatGPT, Jasper, or other emerging tools, most organizations are experimenting with GenAI. But without visibility, it’s hard to know what’s sticking.

A dataset that illuminates the adoption curve of new tech that helps companies support (without stamping out) employee innovation efforts.

This helps shift the conversation from anecdotal to structured and measurable insights.

2. Measure the Impact of Embedded AI on People

Tools like Microsoft Copilot or embedded AI features in apps are harder to track. But their impact shows up in employee work patterns:

Is the related app’s (i.e. Microsoft Word) usage changing?

Are employees spending more time in different applications indicating that time has freed up?

Is the digital workday becoming more efficient?

Pre- and post-rollout comparisons with Digital Work Analytics can reveal whether embedded AI is helping or just adding more tools and inefficiencies in the way work gets completed.

Many clients lack AI policies altogether. MSPs can support policy efforts by:

Identifying which AI tools are in use (even unapproved ones)

Helping draft clear guidelines for usage and access

Flagging Shadow AI that could pose a risk

 help MSPs give clients measurable, privacy-respecting insights into digital work patterns:

Understand usage of collaboration and productivity tools

Detect inefficiencies like meeting or messaging overload

Measure whether AI is improving productivity or creating distractions

These insights can kickstart better QBRs, spark license audits, and help teams improve how they work.

Clients aren’t just asking “What AI tools should we try?” They’re asking:

These are questions the proposed MIP concept could answer with data, structure, and strategy. This isn’t about reinventing your business. It’s about extending your current value into a new era of work.

, we are here to help MSPs lead these conversations. For some concrete examples of our tools at work on AI-related use cases, check out our recent 

 or info on our MSP (or maybe I should say ‘MIP’ :P) partner program.

AI is rapidly reshaping how businesses operate—from internal workflows to customer-facing experiences. For small and mid-sized businesses (SMBs), this transformation brings both opportunity and uncertainty. They’re looking to their MSPs not just for technical support, but for strategic guidance on how to navigate this shift. That’s where a new model is emerging - one that reframes what it means to deliver value in the age of intelligent automation.

Channel Leader Pax8's Vision for Agentic AI and MSP Transformation

At the recent 2025 Pax8 Beyond conference, CEO Scott Chasin emphasized the rapid evolution of AI, noting that "AI capabilities are doubling every four to six months." He highlighted the transformative potential of AI, stating, "We’re on the cusp of AI reaching human-level intelligence and beyond." This acceleration is not just about technological advancement but also about redefining the role of MSPs in the AI era.

Pax8's research report, The Agentic Inflection Point, introduces the concept of the Managed Intelligence Provider (MIP), positioning MSPs as strategic partners who curate, orchestrate, and govern intelligent agents to drive business outcomes for SMBs. This shift underscores the need for MSPs to evolve from traditional service providers to proactive enablers of AI-driven transformation.

What’s an ‘MIP’ in Practice?

The hypothetical ‘Managed Intelligence Provider’ is about more than just managing tools—it’s about providing visibility, strategy, and structure as AI becomes embedded in daily work. According to Pax8, MIPs will:

Help clients orchestrate AI solutions across workflows

Monitor and optimize AI usage and adoption

Deliver business results, not just uptime or ticket resolution

Their upcoming Managed Intelligence Toolkit will support this shift, offering a framework for managing AI at scale across SMB clients.

How MSPs Can Start the Shift to Intelligence Providers

You don’t need to wait for new tools to start becoming more strategic. Here are four ways to help clients adopt and manage AI—right now.

1. Measure Adoption of GenAI Tools using Work Analytics from Produce8

Whether it’s ChatGPT, Jasper, or other emerging tools, most organizations are experimenting with GenAI. But without visibility, it’s hard to know what’s sticking.

Use analytics tools to track:

Frequency of use across departments

Drop-offs or signs of abandonment

Team-level engagement patterns

A dataset that illuminates the adoption curve of new tech that helps companies support (without stamping out) employee innovation efforts.

This helps shift the conversation from anecdotal to structured and measurable insights.

2. Measure the Impact of Embedded AI on People

Tools like Microsoft Copilot or embedded AI features in apps are harder to track. But their impact shows up in employee work patterns:

Are focus hours increasing?

Is the related app’s (i.e. Microsoft Word) usage changing?

Are employees spending more time in different applications indicating that time has freed up?

Is the digital workday becoming more efficient?

Pre- and post-rollout comparisons with Digital Work Analytics can reveal whether embedded AI is helping or just adding more tools and inefficiencies in the way work gets completed.

3. Guide AI Policy Creation

Many clients lack AI policies altogether. MSPs can support policy efforts by:

Identifying which AI tools are in use (even unapproved ones)

Helping draft clear guidelines for usage and access

Flagging Shadow AI that could pose a risk

This Writer.com article offers a great starting point.

4. Use Work Analytics to Demonstrate ROI

Tools like Produce8 help MSPs give clients measurable, privacy-respecting insights into digital work patterns:

Understand usage of collaboration and productivity tools

Detect inefficiencies like meeting or messaging overload

Measure whether AI is improving productivity or creating distractions

These insights can kickstart better QBRs, spark license audits, and help teams improve how they work.

Why This Matters

Clients aren’t just asking “What AI tools should we try?” They’re asking:

Are we wasting money on apps?

Are we using AI safely?

Is it helping us get more done?

What should we stop or start doing?

These are questions the proposed MIP concept could answer with data, structure, and strategy. This isn’t about reinventing your business. It’s about extending your current value into a new era of work.

At Produce8, we are here to help MSPs lead these conversations. For some concrete examples of our tools at work on AI-related use cases, check out our recent partner webinar or reach out for a demo or info on our MSP (or maybe I should say ‘MIP’ :P) partner program.

The Dawn of the ‘Managed Intelligence Provider’: Helping Your Clients Manage Transformation in the Digital Workplace

At Produce8, we believe that meaningful change starts with intentional action. That’s why we’re excited to introduce our latest feature, Organization Challenges, designed to help you drive and measure impactful change across your business.

Driving Transformation, One Challenge at a Time

What do we mean by challenges? Whether you’re revamping meeting culture, tackling email overload, or reducing distractions from messaging tools, Organization Challenges empowers your organization to set company-wide initiatives. 

This feature brings visibility to the link between change efforts and impacts to everyone in your business using the Produce8 app, ensuring that your team is involved and engaged with not only their contribution, but to the overall outcome for the business.

Understanding the impact of your initiatives is crucial. With Organization Challenges, you can track before-and-after anonymized metrics that show the impact on the average employee. This allows you to see the percentage changes in work habits, helping you gauge the success of your challenges.

No matter who’s leading the charge—internal teams or external experts—Challenges offer a robust toolset to socialize the initiative, engage your workforce, and report on progress. The Produce8 personal dashboard makes it easy to monitor and communicate the results of your efforts.

We’ve made it simple to keep track of active and completed challenges. The new Challenges homepage, accessible from your user menu, displays all ongoing initiatives. Plus, the new Challenges resource center 

 offers guidance on maximizing the impact of your productivity and wellness initiatives.

With Organization Challenges, Produce8 is giving you the tools to create lasting, positive change in your organization. Ready to start your first Challenge?

At Produce8, we believe that meaningful change starts with intentional action. That’s why we’re excited to introduce our latest feature, Organization Challenges, designed to help you drive and measure impactful change across your business.



Driving Transformation, One Challenge at a Time



What do we mean by challenges? Whether you’re revamping meeting culture, tackling email overload, or reducing distractions from messaging tools, Organization Challenges empowers your organization to set company-wide initiatives. 

This feature brings visibility to the link between change efforts and impacts to everyone in your business using the Produce8 app, ensuring that your team is involved and engaged with not only their contribution, but to the overall outcome for the business.



Measure What Matters



Understanding the impact of your initiatives is crucial. With Organization Challenges, you can track before-and-after anonymized metrics that show the impact on the average employee. This allows you to see the percentage changes in work habits, helping you gauge the success of your challenges.



Support for Change Champions



No matter who’s leading the charge—internal teams or external experts—Challenges offer a robust toolset to socialize the initiative, engage your workforce, and report on progress. The Produce8 personal dashboard makes it easy to monitor and communicate the results of your efforts.



Stay Connected and Informed



We’ve made it simple to keep track of active and completed challenges. The new Challenges homepage, accessible from your user menu, displays all ongoing initiatives. Plus, the new Challenges resource center on our website offers guidance on maximizing the impact of your productivity and wellness initiatives.



With Organization Challenges, Produce8 is giving you the tools to create lasting, positive change in your organization. Ready to start your first Challenge?

Engage Your Entire Business in Productivity Initiatives 

Produce8 provides digital work analytics to help the clients of MSPs measure and fix the impact of technology on employee productivity and wellbeing.

, a leading work analytics software vendor, today announced the launch of its new Managed Service Provider (MSP) Partner Program. This initiative is designed to enable MSPs to offer their clients Produce8’s advanced work analytics tools, enhancing productivity, optimizing operations, and improving employee experience.

Produce8 offers detailed insights and analytics for organizations to make data-driven decisions to help them address the challenges that impair productivity and empower individual employees with tools to manage their workday more effectively.

“MSPs have been supporting the entire stack of collaboration and communications technology for their clients for years,” said Marco La Vecchia, CRO at Produce8. “These same technologies are now implicated in impairing the productivity of employees with notifications, meeting overload, messaging distraction, context switching, and too much time spent responding to emails. We think MSPs are ideally suited to help their customers understand the impact of technology on the productivity and wellbeing of their knowledge worker employees.”

Differentiation and Strategic Value for MSPs

The Produce8 MSP Partner Program offers MSPs significant value by differentiating their business, offering a new recurring revenue stream, and increasing the value they provide to their customers. It allows MSPs to move from advising purely on technology-related investments to providing strategic input on factors that impact employee-related costs, which are four times higher than IT-related expenditures. The overlap between people and technology is something MSPs have not yet been able to address with their vCIO consulting practices.

“All businesses are facing increasing demands to address the productivity and engagement of knowledge workers and to address the increasing frequency of employee burnout that is at least partially driven by the way we now work,” said Joel Abramson, CEO of Produce8. “Our partner program is designed to equip MSPs with a unique offering to help their clients meet these challenges head-on. By joining our program, MSPs can enhance their service offerings and help their clients overcome the challenges of the modern digital workplace.”

Key Features of the Produce8 MSP Partner Program:

: Comprehensive technical tools and support to ensure seamless integration and implementation for MSPs' clients.

: Access to go-to-market strategies and sales support to help MSPs effectively promote and sell Produce8 to their clients.

: Ongoing training to keep partners updated on the latest features and best practices.

: Flexible tiers (Select, Premier, Elite) to cater to different levels of partner engagement and business needs.

 and to register to join an upcoming partner webinar.

Produce8 provides digital work analytics to help the clients of MSPs measure and fix the impact of technology on employee productivity and wellbeing.

Vancouver, BC, Canada (June 19, 2024) – Produce8, a leading work analytics software vendor, today announced the launch of its new Managed Service Provider (MSP) Partner Program. This initiative is designed to enable MSPs to offer their clients Produce8’s advanced work analytics tools, enhancing productivity, optimizing operations, and improving employee experience.

Produce8 offers detailed insights and analytics for organizations to make data-driven decisions to help them address the challenges that impair productivity and empower individual employees with tools to manage their workday more effectively.

“MSPs have been supporting the entire stack of collaboration and communications technology for their clients for years,” said Marco La Vecchia, CRO at Produce8. “These same technologies are now implicated in impairing the productivity of employees with notifications, meeting overload, messaging distraction, context switching, and too much time spent responding to emails. We think MSPs are ideally suited to help their customers understand the impact of technology on the productivity and wellbeing of their knowledge worker employees.”

Differentiation and Strategic Value for MSPs

The Produce8 MSP Partner Program offers MSPs significant value by differentiating their business, offering a new recurring revenue stream, and increasing the value they provide to their customers. It allows MSPs to move from advising purely on technology-related investments to providing strategic input on factors that impact employee-related costs, which are four times higher than IT-related expenditures. The overlap between people and technology is something MSPs have not yet been able to address with their vCIO consulting practices.

“All businesses are facing increasing demands to address the productivity and engagement of knowledge workers and to address the increasing frequency of employee burnout that is at least partially driven by the way we now work,” said Joel Abramson, CEO of Produce8. “Our partner program is designed to equip MSPs with a unique offering to help their clients meet these challenges head-on. By joining our program, MSPs can enhance their service offerings and help their clients overcome the challenges of the modern digital workplace.”

Key Features of the Produce8 MSP Partner Program:

Technical Support and Resources: Comprehensive technical tools and support to ensure seamless integration and implementation for MSPs' clients.

Marketing and Sales Resources: Access to go-to-market strategies and sales support to help MSPs effectively promote and sell Produce8 to their clients.

Educational and Training Materials: Ongoing training to keep partners updated on the latest features and best practices.

Partner Tiers: Flexible tiers (Select, Premier, Elite) to cater to different levels of partner engagement and business needs.

To learn more MSPs are invited to visit www.produce8.com/msp-partner-program and to register to join an upcoming partner webinar.

Produce8 Introduces Partner Program for Managed Service Providers 

Time is an invaluable asset. Yet many leaders are unaware of just 

 and broken workflows. This inefficiency costs businesses financially and impacts team morale and productivity, causing workers to become disengaged and work longer hours.

Organization metrics provide insights into the overall performance and health of a company. These metrics typically cover various aspects of business operations, including productivity, efficiency, employee engagement, financial performance, and more.

By analyzing these metrics, leaders can identify trends, make informed decisions, and strategize improvements. By keeping an eye on these numbers, company leaders can make smarter decisions, set better goals, and improve how the company runs.

Produce8 takes privacy very seriously. While we provide a summary of company-wide metrics, this data is aggregated and anonymized to ensure individual privacy is maintained.

To ensure only the right team members can access these stats, we've set it up so that Account Owners, Account Admins, and our newest addition, Report Viewers, can access organization metrics.

The new "Report Viewer" role allows users to access the organization metrics dashboard without needing a special license. This role can be assigned to any employee under User Management in the Account Settings.

Users can access these metrics either through the user context menu or by selecting “Account Summary” on the user home page and then clicking on any displayed element.

Now, let’s discuss all the data Produce8 provides in organization metrics.

What type of meetings are your teams having?

Understanding internal and external meetings within an organization is crucial for optimizing communication and efficiency.

Internal meetings — primarily those focused on coordination and collaboration among team members — are pivotal for fostering a cohesive work culture and aligning team efforts toward common objectives.

External meetings involve clients, vendors, or other stakeholders and are essential for maintaining relationships, understanding market needs, and driving business growth.

Analyzing these factors helps identify whether the meetings are productive or merely time-consuming. By optimizing how meetings are conducted, you can enhance overall organizational efficiency and improve both employee satisfaction and client relations.

The meeting analytics tab provides insights into:

Estimated meeting costs (displayed daily, weekly, and monthly) along with cost trends)

The number of meetings in each team's shared workspaces

Average distribution of calendar events, including internal and external meetings as well as focused time blocks

Average number of meetings per person over a selected time period

What tools are your teams using for virtual meetings?

With organization call analytics, you get a summary of how your team is using different meeting apps such as Slack, Microsoft Teams, and Zoom, along with its financial impact.

If you aim to improve your team's meeting culture, you can use these metrics to assess whether meetings are more streamlined and effective. You can also evaluate potential cost savings and productivity enhancements across your organization.

For example, your team having a lot of calls on Slack may indicate that there is a reliance on 

The financial cost associated with virtual meetings

Call data segmented by team across your workspaces

Call statistics for each collaboration application you use

Average number of calls per person over specific time periods throughout the business

How do your employees feel about their workday?

Employees who are content and healthy are more likely to be engaged, innovative, and committed to their roles. This will reduce turnover rates and foster a positive workplace culture. Conversely, 

, decreased efficiency, and higher absenteeism, ultimately impacting the bottom line.

 from your workers' perspectives. Each team member uses a five-star rating system to evaluate their workday, with 1 indicating a poor day and 5 representing an excellent, energizing day.

Avoiding employee overwork is essential for sustaining their health and morale. While commitment and focus can be a good thing, if your workers are putting in long hours too often, burnout is more likely to occur.

Produce8 analyzes the duration of individual workdays using event data and aggregates this information into organizational metrics to show the whole team’s average. With the inclusion of calendar and call data, these numbers offer a more comprehensive view of the day, making them far more valuable.

We've also introduced a Burnout Risk Calculator as an initial tool to assess the potential impact of extended working hours on 

The Burnout Risk Calculator is not a definitive measure of how many employees are overworked. Determining overwork involves a range of factors beyond just the number of working hours. Think of this feature as a “check engine light.” Use it as a friendly reminder to have a conversation with your team and see how you can support them.

Note:

Which apps are your workers using the most?

Gaining insights into the apps used throughout your organization can enhance team productivity and optimize resource allocation.

While we offer data for personal and shared workspaces, we have expanded this functionality to include the entire company. Our reports detail daily app usage across the organization, providing a comprehensive view of how essential tools are being used. This sheds light on usage patterns and aids in assessing the financial investment involved with these tools.

With Produce8, you can get a handle on how your team is feeling and the financial health of your company. This broader view helps leaders make thoughtful decisions, find areas where things could improve, and use resources wisely.

Want to learn more about organization metrics and how Produce8 can help you recover time in the workday? Schedule a call with our team of productivity experts.

Time is an invaluable asset. Yet many leaders are unaware of just how much time is consumed by meetings and broken workflows. This inefficiency costs businesses financially and impacts team morale and productivity, causing workers to become disengaged and work longer hours.

What are organization metrics?

Organization metrics provide insights into the overall performance and health of a company. These metrics typically cover various aspects of business operations, including productivity, efficiency, employee engagement, financial performance, and more.

By analyzing these metrics, leaders can identify trends, make informed decisions, and strategize improvements. By keeping an eye on these numbers, company leaders can make smarter decisions, set better goals, and improve how the company runs.

Who has access to organization metrics?

Produce8 takes privacy very seriously. While we provide a summary of company-wide metrics, this data is aggregated and anonymized to ensure individual privacy is maintained.

To ensure only the right team members can access these stats, we've set it up so that Account Owners, Account Admins, and our newest addition, Report Viewers, can access organization metrics.

The new "Report Viewer" role allows users to access the organization metrics dashboard without needing a special license. This role can be assigned to any employee under User Management in the Account Settings.

Users can access these metrics either through the user context menu or by selecting “Account Summary” on the user home page and then clicking on any displayed element.

Now, let’s discuss all the data Produce8 provides in organization metrics.

Organization meetings analytics

What type of meetings are your teams having?

Understanding internal and external meetings within an organization is crucial for optimizing communication and efficiency.

Internal meetings — primarily those focused on coordination and collaboration among team members — are pivotal for fostering a cohesive work culture and aligning team efforts toward common objectives.

External meetings involve clients, vendors, or other stakeholders and are essential for maintaining relationships, understanding market needs, and driving business growth.

Analyzing these factors helps identify whether the meetings are productive or merely time-consuming. By optimizing how meetings are conducted, you can enhance overall organizational efficiency and improve both employee satisfaction and client relations.

The meeting analytics tab provides insights into:

Estimated meeting costs (displayed daily, weekly, and monthly) along with cost trends)

Detailed breakdowns of meetings by size

The number of meetings in each team's shared workspaces

Average distribution of calendar events, including internal and external meetings as well as focused time blocks

Average number of meetings per person over a selected time period

Organization calls analytics

What tools are your teams using for virtual meetings?

With organization call analytics, you get a summary of how your team is using different meeting apps such as Slack, Microsoft Teams, and Zoom, along with its financial impact.

If you aim to improve your team's meeting culture, you can use these metrics to assess whether meetings are more streamlined and effective. You can also evaluate potential cost savings and productivity enhancements across your organization.

For example, your team having a lot of calls on Slack may indicate that there is a reliance on unscheduled meetings to resolve collaboration needs.

Organization calls analytics provide insights into:

The financial cost associated with virtual meetings

Call data segmented by team across your workspaces

Call statistics for each collaboration application you use

Average number of calls per person over specific time periods throughout the business

Organization Sentiment

How do your employees feel about their workday?

Employees who are content and healthy are more likely to be engaged, innovative, and committed to their roles. This will reduce turnover rates and foster a positive workplace culture. Conversely, low morale can lead to burnout, decreased efficiency, and higher absenteeism, ultimately impacting the bottom line.

Produce8 now offers a feature that captures the health of your organization from your workers' perspectives. Each team member uses a five-star rating system to evaluate their workday, with 1 indicating a poor day and 5 representing an excellent, energizing day.

Organization working hours

Are your employees overworking?

Avoiding employee overwork is essential for sustaining their health and morale. While commitment and focus can be a good thing, if your workers are putting in long hours too often, burnout is more likely to occur.

Produce8 analyzes the duration of individual workdays using event data and aggregates this information into organizational metrics to show the whole team’s average. With the inclusion of calendar and call data, these numbers offer a more comprehensive view of the day, making them far more valuable.

We've also introduced a Burnout Risk Calculator as an initial tool to assess the potential impact of extended working hours on employee well-being.

Organization app metrics tab

Which apps are your workers using the most?

Gaining insights into the apps used throughout your organization can enhance team productivity and optimize resource allocation.

While we offer data for personal and shared workspaces, we have expanded this functionality to include the entire company. Our reports detail daily app usage across the organization, providing a comprehensive view of how essential tools are being used. This sheds light on usage patterns and aids in assessing the financial investment involved with these tools.

With Produce8, you can get a handle on how your team is feeling and the financial health of your company. This broader view helps leaders make thoughtful decisions, find areas where things could improve, and use resources wisely.

Want to learn more about organization metrics and how Produce8 can help you recover time in the workday? Schedule a call with our team of productivity experts.



Produce8 Provides Business Intelligence to Improve Meetings Culture and Team Productivity

Are your employees having the workdays they want? Sometimes it’s hard to answer that question when they are so consumed by their day-to-day work. That’s why it’s essential to track how they feel at the start and end of the day—to gauge their long-term overall work experience.

 makes it easy for individuals to monitor how their days are going. The Sentiment feature also equips leaders and the organization with the tools and insights they need to help their team reclaim control of their day and increase productivity and employee well-being.

It’s all about aligning individual goals with organizational goals, which are directly connected. An organization succeeds when employees are healthy, empowered, and engaged. That’s a fact!

Starting and ending the workday with a quick journal entry can really help workers understand how their day went. This simple practice lets them jot down what they felt good about and what stressed them out, helping them see patterns that affect their productivity and mood.

Over time, as they learn more about their work habits and 

 to improve their daily routine, workers will notice better time management and higher levels of job satisfaction.

The Sentiment feature is designed to bring more intentionality to your workers’ day with start-and-end-of-day check-ins. The morning check-in sets them up for the day ahead, and the evening check-in allows them to reflect on how the day went. Each session includes text fields for noting personal goals or elaborating on their daily rating.

To start, your team members can log into Produce8 each morning and fill out the 

. They can reflect on the previous day now that they’ve had time to think it over, then leave a comment to explain their rating or set their goals for the workday.

At day's end, workers can use the Daily Reflection to record how their day unfolded. 

, or did unexpected tasks change their plans? Record experiences to track progress over time.

Check the Account Summary to view Average Sentiment and assess whether the workday experiences have improved.

Great leaders recognize what constitutes a good workday and a bad one. While not every day can be perfect, consistently allowing bad days to affect your team can lead to 

Produce8 Sentiment enables leaders and account managers to view ratings provided by the team and keep a pulse on the organization’s engagement and morale.

By going to the Organization Metrics via the Account Summary Dashboard, team leaders can view the end-of-day check-ins from their team. They can then use this information to properly plan, support their team, and run initiatives to create better workdays.

At Produce8, we take privacy very seriously. Every person’s Sentiment data will remain confidential and be anonymized.

While the specific replies of individuals are private to them, Produce8 summarizes how the people in your business feel about their workdays by aggregating their end-of-day five-star ratings. This gives you a sense of workplace wellness and shows you how workers (and leaders) are combatting distractions and all of the other factors stopping them from having better workdays.

Are your employees having the workdays they want? Sometimes it’s hard to answer that question when they are so consumed by their day-to-day work. That’s why it’s essential to track how they feel at the start and end of the day—to gauge their long-term overall work experience.

Produce8’s latest release makes it easy for individuals to monitor how their days are going. The Sentiment feature also equips leaders and the organization with the tools and insights they need to help their team reclaim control of their day and increase productivity and employee well-being.

It’s all about aligning individual goals with organizational goals, which are directly connected. An organization succeeds when employees are healthy, empowered, and engaged. That’s a fact!

Starting and ending the workday with a quick journal entry can really help workers understand how their day went. This simple practice lets them jot down what they felt good about and what stressed them out, helping them see patterns that affect their productivity and mood.

Over time, as they learn more about their work habits and start making small changes to improve their daily routine, workers will notice better time management and higher levels of job satisfaction.

What is Produce8 Sentiment?

The Sentiment feature is designed to bring more intentionality to your workers’ day with start-and-end-of-day check-ins. The morning check-in sets them up for the day ahead, and the evening check-in allows them to reflect on how the day went. Each session includes text fields for noting personal goals or elaborating on their daily rating.

To start, your team members can log into Produce8 each morning and fill out the Morning Journal. They can reflect on the previous day now that they’ve had time to think it over, then leave a comment to explain their rating or set their goals for the workday.

At day's end, workers can use the Daily Reflection to record how their day unfolded. Did they meet their goals, or did unexpected tasks change their plans? Record experiences to track progress over time.

Check the Account Summary to view Average Sentiment and assess whether the workday experiences have improved.

How can leaders and organizations help?

Great leaders recognize what constitutes a good workday and a bad one. While not every day can be perfect, consistently allowing bad days to affect your team can lead to disengagement and burnout.

Produce8 Sentiment enables leaders and account managers to view ratings provided by the team and keep a pulse on the organization’s engagement and morale.

By going to the Organization Metrics via the Account Summary Dashboard, team leaders can view the end-of-day check-ins from their team. They can then use this information to properly plan, support their team, and run initiatives to create better workdays.

Commitment to personal privacy

At Produce8, we take privacy very seriously. Every person’s Sentiment data will remain confidential and be anonymized.

While the specific replies of individuals are private to them, Produce8 summarizes how the people in your business feel about their workdays by aggregating their end-of-day five-star ratings. This gives you a sense of workplace wellness and shows you how workers (and leaders) are combatting distractions and all of the other factors stopping them from having better workdays.

Produce8’s Sentiment Feature Empowers Employees to Have More Intentional Workdays

How much time does everyone in your business or team spend in meetings? How many of these meetings were internal vs. external?

You and your team schedule meetings and tasks in calendar apps like Google Calendar and Outlook every day, and that makes you think you’re on top of things. But have you ever wondered if the workday is really going as planned?

 during the time blocked off? Are your client calls running longer than you anticipated? These are all questions the new Produce8 Calendar Integration tool can help you answer.

You can now add the calendar apps you use to Produce8 using our Calendar Integration. This feature captures past and planned calendar entries, displaying them in personal timelines, shared timelines, and daily reports.

This new feature offers insights into calendar events, including internal and external meetings as well as focused blocks. It uses calendar data to introduce enhanced meeting metrics, providing a brand new layer of organization-wide reporting, personal user insights, and 

Produce8 provides three types of calendar events:

 Calendar entries with no other attendees are designated as focus sessions. This is a common use for calendars, and no distinction is made between personal time (such as lunch) and work-focused blocks.

 Any calendar entry that includes more than one person is categorized as a meeting. If all the participants are under the same email domain, it will be classified as “internal.”

 Meetings that include invitees from external email domains are classified as "external."

Calendar entries that are ignored or discarded include all-day or multi-day events, out-of-office blocks, and unaccepted meeting invitations.

The inclusion of internal and external meetings, focused time blocks, and tasks (individual calendar entries) integrates offline work hours into the application. This enhancement enriches your 

 and accounts for meetings that lack call data, such as in-person and offline calendar events.

Additionally, distinguishing between internal and external meetings aids teams by highlighting their impact. This distinction is beneficial for roles like sales, where meetings drive results, and potentially disruptive for roles requiring concentrated work time, such as those involving large internal gatherings.

Internal meetings are pivotal for collaboration and decision-making. However, they must be well-managed to prevent them from consuming excessive time and undermining productivity. Using a calendar app to schedule your meetings is an essential step, but what you and your team plan is not always a reflection of reality. For instance, consider the following questions:

By analyzing Produce8’s "view data" feature to track your focus on the meeting apps, you and your team can assess whether the meetings attended align with priorities. Based on this insight, you may choose to either skip similar future meetings or work to make them more engaging and relevant.

We also help both workers and leaders delve deeper into their time spent in meetings by providing access to data that measures that metric. If you and your employees are making progress, this is one area where it will show.

Is your team scheduling and running external meetings effectively?

The daily timeline also offers an interesting comparison between a scheduled event and what happened in it. For example, examining a scheduled internal meeting on Zoom will show your team if they are on the call for longer or shorter than expected.

Analyzing the schedule of external meetings and their historical patterns enables the workers on your team to optimize their day effectively. This approach allows them to adjust the frequency of these meetings, perhaps scheduling fewer of them to accommodate breaks or allowing extra time for those that may extend beyond their planned duration.

If the job role (like one in sales or customer support) demands a certain number of daily external meetings, then having a comprehensive view of the day can help your employees meet their targets while also improving collaboration and the ability to share insights with the whole team.

Was your team able to concentrate during focused blocks?

In the calendar, your team members schedule blocks of time for essential tasks. That could mean catching up on emails or focusing on writing.

With Produce8, they can now verify if they accomplished what they intended. For instance, if they blocked out time to work on a blog post but found themselves frequently switching to

 or another app instead of staying in Google Docs, it's clear that their focus block was less effective than they’d hoped it would be. Conversely, if they allocated time for 

 and spent that entire period in Outlook, they can confidently say that their session was successful.

If your team finds themselves constantly distracted while working, this feature can help them identify the recurring causes of their distractions.

Users must opt-in and connect their calendar apps to Produce8 to access this data. We have simplified this process to ensure it is straightforward for all users.

Simply log into Produce8, choose the calendar app you are using (i.e., 

Calendar data in Produce8 is updated hourly, so changes may not be immediately visible. Updates are not made for events once their scheduled time has passed. Any changes made after the fact will not be reflected in Produce8.

Ready to reclaim control of the workday by managing how you and your team conduct meetings? Produce8 can help. Schedule a quick call with our team of productivity experts and we can assist you in designing a strategy tailored to your organization.

How much time does everyone in your business or team spend in meetings? How many of these meetings were internal vs. external?

You and your team schedule meetings and tasks in calendar apps like Google Calendar and Outlook every day, and that makes you think you’re on top of things. But have you ever wondered if the workday is really going as planned?

Were you and your team able to focus on work during the time blocked off? Are your client calls running longer than you anticipated? These are all questions the new Produce8 Calendar Integration tool can help you answer.

What are Calendars in Produce8?

You can now add the calendar apps you use to Produce8 using our Calendar Integration. This feature captures past and planned calendar entries, displaying them in personal timelines, shared timelines, and daily reports.

This new feature offers insights into calendar events, including internal and external meetings as well as focused blocks. It uses calendar data to introduce enhanced meeting metrics, providing a brand new layer of organization-wide reporting, personal user insights, and goal-setting capabilities.

Understanding calendar events

Produce8 provides three types of calendar events:

Focus Sessions: Calendar entries with no other attendees are designated as focus sessions. This is a common use for calendars, and no distinction is made between personal time (such as lunch) and work-focused blocks.

Internal Meetings: Any calendar entry that includes more than one person is categorized as a meeting. If all the participants are under the same email domain, it will be classified as “internal.”

External Meetings: Meetings that include invitees from external email domains are classified as "external."

The inclusion of internal and external meetings, focused time blocks, and tasks (individual calendar entries) integrates offline work hours into the application. This enhancement enriches your call data and accounts for meetings that lack call data, such as in-person and offline calendar events.

Additionally, distinguishing between internal and external meetings aids teams by highlighting their impact. This distinction is beneficial for roles like sales, where meetings drive results, and potentially disruptive for roles requiring concentrated work time, such as those involving large internal gatherings.

Are internal meetings costing your team?

Internal meetings are pivotal for collaboration and decision-making. However, they must be well-managed to prevent them from consuming excessive time and undermining productivity. Using a calendar app to schedule your meetings is an essential step, but what you and your team plan is not always a reflection of reality. For instance, consider the following questions:

Are you attending too many meetings?

Are you focusing during meetings?

Are there ad hoc meetings happening in the day that you didn’t expect?

Now you can find out.

By analyzing Produce8’s "view data" feature to track your focus on the meeting apps, you and your team can assess whether the meetings attended align with priorities. Based on this insight, you may choose to either skip similar future meetings or work to make them more engaging and relevant.

We also help both workers and leaders delve deeper into their time spent in meetings by providing access to data that measures that metric. If you and your employees are making progress, this is one area where it will show.

Is your team scheduling and running external meetings effectively?

The daily timeline also offers an interesting comparison between a scheduled event and what happened in it. For example, examining a scheduled internal meeting on Zoom will show your team if they are on the call for longer or shorter than expected.

Analyzing the schedule of external meetings and their historical patterns enables the workers on your team to optimize their day effectively. This approach allows them to adjust the frequency of these meetings, perhaps scheduling fewer of them to accommodate breaks or allowing extra time for those that may extend beyond their planned duration.

If the job role (like one in sales or customer support) demands a certain number of daily external meetings, then having a comprehensive view of the day can help your employees meet their targets while also improving collaboration and the ability to share insights with the whole team.

Was your team able to concentrate during focused blocks?

In the calendar, your team members schedule blocks of time for essential tasks. That could mean catching up on emails or focusing on writing.

With Produce8, they can now verify if they accomplished what they intended. For instance, if they blocked out time to work on a blog post but found themselves frequently switching to Microsoft Teams or another app instead of staying in Google Docs, it's clear that their focus block was less effective than they’d hoped it would be. Conversely, if they allocated time for batch emailing and spent that entire period in Outlook, they can confidently say that their session was successful.

If your team finds themselves constantly distracted while working, this feature can help them identify the recurring causes of their distractions.

Getting started with Produce8 calendars

Users must opt-in and connect their calendar apps to Produce8 to access this data. We have simplified this process to ensure it is straightforward for all users.

Simply log into Produce8, choose the calendar app you are using (i.e., Google Calendar or Outlook), and approve access.

Calendar data in Produce8 is updated hourly, so changes may not be immediately visible. Updates are not made for events once their scheduled time has passed. Any changes made after the fact will not be reflected in Produce8.

Ready to reclaim control of the workday by managing how you and your team conduct meetings? Produce8 can help. Schedule a quick call with our team of productivity experts and we can assist you in designing a strategy tailored to your organization.

Produce8 Integrates with Google Calendar and Outlook to Measure Focused Hours and Time in Meetings 

Leading work analytics platform allows MSPs to visualize calls, calendars, and organizational metrics to maximize workday productivity. 

Leading work analytics platform allows MSPs to visualize calls, calendars, and organizational metrics to maximize workday productivity. 



Vancouver, BC, Canada (Apr 23, 2024) - Produce8, a leading work analytics vendor, today announced a significant new release of its flagship app, designed to give Managed Service Providers (MSPs) and their customers unprecedented insight into the impact of meetings on productivity and wellbeing. New features include the ability to capture employee sentiment; integrations for video call data; calendar and schedule integrations; and organizational metrics to measure the financial impact of time spent in calls and meetings. 

Physical meetings and virtual calls demand significant time and resources, including the salaries of attendees and the productivity lost when attention is diverted from tasks such as providing customer service. The wasted costs from unnecessary meetings are estimated to reach $25,000 per employee each year.

Virtual Calls and Calendar Integrations

The latest Produce8 app integrates with Google Calendar and Outlook, and leading virtual meeting platforms, including Microsoft Teams, Zoom, and Slack. This feature enables MSP teams to track the time spent in both internal and external meetings, allowing them to compare the planned workday with what actually transpired. The goal is to help MSPs reduce time wasted in unnecessary and poorly planned meetings, boosting productivity and profitability.

Organizational Metrics for MSPs

The release also features an executive-level dashboard that displays how much time and money the company and individual teams spend in meetings and calls and the associated cost of employee salaries. This gives MSP owners a clear picture of the time and resources they are investing in meetings, and where improvements can be made.

User Sentiments for Individuals

Produce8 now enables team members to rate and comment on each day, helping organizations and managers identify patterns or trends in team morale and well-being.

These innovative new features enhance the already powerful existing platform, which includes:

Personalized daily reports: Receive actionable data to enhance productivity, manage time more effectively, and foster a healthier work-life balance.

Real-time workflow metrics: Measure the time spent on applications and websites, distinguishing between impactful work and potential distractions.

Goal setting: Reinforce better habits related to virtual meetings, technology usage, or other aspects of the workday.

Beyond offering top-notch analytics to improve meeting efficiency, Produce8 delivers a suite of educational and coaching resources. Schedule a free consultation with their team of productivity experts to learn more.



Subscriptions to the SaaS-based platform are available at www.produce8.com.

The mobile app is available in the iOS App Store and Google Play Store.




Produce8

MSPs, Your Clients Have a Meeting Problem - Now You Have the Fix.

The Dawn of the ‘Managed Intelligence Provider’: Helping Your Clients Manage Transformation in the Digital Workplace

Engage Your Entire Business in Productivity Initiatives

Produce8 Introduces Partner Program for Managed Service Providers

Produce8 Provides Business Intelligence to Improve Meetings Culture and Team Productivity

Produce8’s Sentiment Feature Empowers Employees to Have More Intentional Workdays

Produce8 Integrates with Google Calendar and Outlook to Measure Focused Hours and Time in Meetings

Produce8 Unveils Major Platform Advancement to Boost Productivity in MSPs

Get Insights into Work Calls, Video Meetings, and Huddles

Never miss an update from us. Join our community of business leaders and professionals navigating work and life in the digital-first era.

Why Produce8

Product

Pricing

Partners

Resources